The Nut Kitchen

Store Terms & Conditions

NOTE: These are in addition to inyoursoup's general Terms & Conditions. Please also read inyoursoup's Delivery & Returns policy before you make a purchase.

THE NUT KITCHEN LLP | Partnership No. OC411968 | Registered in England and Wales

VAT Registration No. 250292134

Offer and acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Nut Kitchen reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Out of stock products

We will ship your product as soon as it becomes available but usually by the next business day after placing your order or the next business day following a working day. However, there may be times when the product you have ordered is out of stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Delivery

Unless otherwise stated, all purchases are subject to a postage and handling charge. If you need your parcel sooner, we can arrange for Next Day Delivery at an additional charge. Please call us on +44(0)7949925467 to arrange for this.

We deliver items anywhere to UK Mainland Addresses as listed by Royal Mail.

We aim to dispatch all orders within one working day from when it is placed. Orders are usually delivered within 2-3 working days between 8am - 9pm via our selected courier.

Returns

At The Nut Kitchen, we are proud of our products and service, and work hard to ensure that they are of a high quality. It is important to us that you are also happy with the standard of our products.

If you are not happy with your order and would like to exchange them for another, or request a refund, please email us at hello@thenutkitchen.com within seven days of your order, letting us know the reason for your dissatisfaction.

Because this is a food item, to qualify for an exchange or refund it is important that all the seals be intact, the products unopened and in their original packaging.

Damaged goods

If the contents of your parcel are damaged upon arrival and you wish to receive an exchange or refund, please let us know as soon as possible – no later than 24hours after you received them. We may ask you to return the goods to us so that we can investigate and potentially improve our packaging. We can be contacted by phone at +44(0)7949925467 or by email at hello@thenutkitchen.com.

Cancelling your order

If you wish to cancel your order, please email us at hello@thenutkitchen.com, providing us your name, address, order reference number and the reason why you wish to cancel your order. Once your item has been dispatched we will no longer be able to accept order cancelations.

VAT

All prices in our Souper Store are in British Pounds Sterling, including VAT wherever applicable.

Trading Name

The Nut Kitchen is the trading name of The Nut Kitchen LLP. Registered in England No. 08295331 Registered address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ United Kingdom

Store Delivery Rates