The Bird Box

Store Terms & Conditions

NOTE: These are in addition to inyoursoup's general Terms & Conditions. Please also read inyoursoup's Delivery & Returns policy before you make a purchase.

The Bird Box
Hose Hill,
Reading,
RG7 4BB,
UK
Tel: 0118 930 6115
Email: sales@thebirdbox.com
Company registration: 09764863

We charge £2.95 for standard UK delivery.

We strive to offer an easy and speedy online shopping experience. Orders are sent by courier the next working day where possible but please allow 1-3 days for delivery.

Returns: Items can only be returned for a refund if they are unused and in a re-saleable condition.

If you require a refund we will refund the price paid by you for the goods (including the initial standard delivery charge, but not the additional cost of any premium delivery option that was chosen) within 14 days of receiving your returned goods, provided that you have returned the goods to us within 14 working days of delivery to you or your notifying us of cancellation.

Unless the goods are faulty, you will be required to arrange and pay for the cost of returning them to us. Please ensure you obtain a proof of postage when you do so.

Cancellations and returns can be arranged with The Bird Box sales team on 0118 930 6115 or via email to sales@thebirdbox.com

Privacy: We will not disclose your information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors.

Store Delivery Rates